Fire Scatters Casino FAQ

Fire Scatters casino, founded in 2022 and licensed by the government of Curacao, offers a huge selection of games from leading developers such as NetEnt and Evolution Gaming. This online casino quickly gained popularity thanks to its reliable security, fast payouts, and generous bonuses for new players. However, as with any other service, users may encounter certain issues or misunderstandings. That’s why we’ve compiled the most common questions from our players and divided them into categories for your convenience. All the answers to these questions will help you quickly resolve any issues. Read on to learn more!

Bonuses

What bonuses does Fire Scatters casino offer?

Fire Scatters casino offers a variety of bonuses, including a welcome bonus, no deposit bonuses, and free spins. All bonuses can be used to play games on the platform.

How do I get a welcome bonus at Fire Scatters?

To receive a welcome bonus, you need to register and make your first deposit. After that, the bonus will be automatically credited to your account.

Are there bonuses for regular players?

Yes, Fire Scatters regularly offers bonuses for loyal players, including reload bonuses and tournaments. You can receive these bonuses when you meet certain conditions on the platform.

What are the wagering requirements for bonuses?

The wagering requirement for Fire Scatters bonuses is usually 30x the bonus amount. This means that you must wager the bonus amount 30 times to withdraw your winnings.

Can bonuses be used on all games?

Bonuses cannot be used on all games. Certain restrictions determine which games bonuses can be used on.

Deposits and withdrawals

What deposit methods does Fire Scatters support?

Fire Scatters supports a variety of deposit methods, including bank cards, e-wallets, and cryptocurrencies. This allows users to choose the most convenient method for depositing funds.

How fast are payouts?

Payouts at Fire Scatters are processed within 24 hours on average. However, the time may vary depending on the withdrawal method.

Are there any withdrawal limits?

Yes, there are withdrawal limits, which depend on the withdrawal method. Usually, the minimum withdrawal limit is 20 EUR.

What withdrawal methods are available at Fire Scatters?

Fire Scatters supports several withdrawal methods, including bank cards, e-wallets, and cryptocurrencies. This gives users a wide range of options for receiving their winnings.

Are there any fees for deposits and withdrawals?

Fire Scatters does not usually charge fees for deposits. However, fees may apply on the part of payment systems or banks.

Customer support

How can I contact Fire Scatters customer support?

You can contact Fire Scatters support via live chat on the website or by email. The platform also has an FAQ section for quick help.

What are the customer support hours?

Fire Scatters customer support is available 24/7 to help you at any time. You can contact them with any questions or issues at any time of the day.

Is support available in different languages?

Yes, Fire Scatters customer support is available in several languages, including English and other popular languages. This allows players from different countries to receive assistance.

Can I contact you by phone?

At this time, Fire Scatters does not offer phone support. Communication is only possible via chat or email.

How quickly does customer support respond?

Fire Scatters customer support usually responds within a few minutes in chat and up to 24 hours for emails. This ensures that issues are resolved quickly.

Casino Terms and Conditions

How do I know if I can play at Fire Scatters from my country?

Fire Scatters Casino provides a list of restricted countries on its website. This will help you check if the casino is available in your country.

How do I change my personal details in my Fire Scatters account?

To change your personal details, you need to contact customer support. After verification, you will be able to update your details.

Are there any age requirements for playing at Fire Scatters?

Yes, you must be at least 18 years old to play at Fire Scatters. This is a mandatory requirement for all users.

Can I create multiple accounts at Fire Scatters?

No, creating multiple accounts at Fire Scatters is prohibited. The casino allows only one account per user.

What should I do if I forget my account password?

If you forget your password, use the password recovery feature on the website. Enter your email address, and you will receive instructions on how to recover your password.